Privacy Policy

Effective Date: June 22, 2025

Last Updated: June 22, 2025

Zebra Love Company LLC (“Company,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit www.zebralove.com (the “Website”) or purchase our products.

1. Information We Collect

1. Information You Provide Directly
• Contact & Account Information: Name, email address, shipping address, billing address, phone number when you create an account, place an order, or sign up for newsletters.
• Payment Information: Credit/debit card numbers and other payment method details, collected via secure third-party payment processors. We do not store full payment details on our servers.
• Customer Service & Support: Communications you exchange with us (e.g., emails, chats, direct messages, and returns requests).
• When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
• An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
• We use Google Analytics on the site.
• If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
• If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
• For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
2. Information Collected Automatically
• Usage Data: Pages viewed, links clicked, add-to-cart actions, and other browsing behavior on our Website.
• Device & Log Data: IP address, browser type, operating system, referring URLs, and timestamps.
• Cookies & Similar Technologies: We and our partners use cookies, pixels, and web beacons to recognize you, remember preferences, and analyze site traffic.
1. If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
2. If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
3. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
4. If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
• Embedded Content from Other Sites
1. Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
2. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
3. Information from Third Parties
• Analytics Providers: Google Analytics (or similar) for aggregate website performance data.
• Advertising Partners: For retargeting and ad measurement if you have interacted with our ads.
• If you request a password reset, your IP address will be included in the reset email.

2. How We Use Your Information

We use your information to:

• Process Orders & Payments: Fulfill your purchases, manage returns, and provide related customer service.
• Communicate with You: Send order confirmations, shipping updates, responses to inquiries, and promotional emails (you may opt out).
• Personalize Your Experience: Recommend products, remember your preferences, and optimize our website layout.
• Analyze & Improve: Understand usage patterns, monitor site performance, and troubleshoot technical issues.
• Marketing & Advertising: Deliver tailored offers and ads, subject to your consent where required by law.
• For users that register on our website (if any), we also store the personal information you provide in your user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
• If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
• Visitor comments may be checked through an automated spam detection service.

3. Sharing Your Information

We may share your personal information with:

• Service Providers: Shipping carriers, payment processors, hosting providers, email platforms, and other vendors that support our services.
• Business Transfers: In connection with a merger, acquisition, or sale of assets—provided that the acquiring entity agrees to respect this Privacy Policy.
• Legal Compliance: When required by law or to respond to lawful requests (e.g., subpoenas).
• With Your Consent: Any other third party when you affirmatively authorize us.

4. Cookies & Tracking Technologies

We use cookies and similar tools to:

• Remember your login and cart contents.
• Measure site traffic and performance.
• Serve targeted ads (you can opt-out via your browser settings or through services like networkadvertising.org).

5. Third-Party Links & Services

Our Website may contain links or embedded content (e.g., social media, videos) that operate under their own privacy policies. We are not responsible for their practices. Please review their policies before interacting.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no online transmission or storage is 100% secure—please use caution when sharing sensitive data.

7. Children’s Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from minors. If you believe we have collected such data, please contact us to request deletion.

8. Your Rights & Choices

Depending on your jurisdiction, you may have rights to:

• Access & Portability: Request a copy of your personal data.
• Correction: Update inaccurate or incomplete information.
• Deletion: Ask us to erase your personal information (subject to certain legal exceptions).
• Opt-Out: Unsubscribe from marketing communications at any time via the “unsubscribe” link in emails or by contacting us.

To exercise these rights, email us at hello@zebralove.co.

9. International Transfers

If you are located outside the U.S., your data may be transferred to, stored, and processed in the United States. We will protect it in accordance with this Privacy Policy and applicable law.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We’ll post the revised version here with an updated “Last Updated” date. Continued use constitutes acceptance.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact:

Zebra Love Company LLC

Email: hello@zebralove.co

Thank you for trusting Zebra Love with your information!